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How to Use Social Media for Customer Research

16 Sep

See on Scoop.itDigital Marketing, Social Media and Beyond

Looking for a low-cost way to conduct consumer research?

Social media can provide a free treasure trove of data about your customers.

With the right social media tools, you can learn what questions your customers have and which types of content they’re sharing.

This information will help you answer their questions, solve their problems and define your social media and content strategies.

In this post, you’ll learn how to quickly conduct research on social media and put it into action.

See on www.socialmediaexaminer.com

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Posted by on September 16, 2012 in Educational Technology

 

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